Returns & Exchanges

At Dually Wheels, we want you to be completely satisfied with your fashion-forward purchase. If your new apparel doesn't fit or meet your expectations, you may return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Place the unwashed and unworn items with original tags attached into their original packaging to ensure a safe transit back to our warehouse.

3

Print and Attach Label

Download your prepaid shipping label from the portal, secure it to the outside of your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned garments, we will process your refund or ship out your exchange items within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing